SMS general supplies & services is a company that started operating in 1999. It deals with glass, aluminum and steel products. Such products include aluminum frames, sliding doors, windows, mirrors and any other products that use glass and aluminum. Under steel, we do burglar proofing, steel window frames, diamond mesh fence and maintenance of the same. The company designs manufacture and does fitting for finished products. SMS has established a good working relationship with its suppliers over the years and this has ensured quick supply to our customers. Our suppliers are from South Africa whilst for the glass we also use local suppliers. Over all these years, the demand for our products is now overwhelming hence the need to expand operations by acquiring more stock and at a more competitive price. The company is owned by Musa Sibandze, Sandile Sibandze, Bheki Sibandze. Musa is the General Manager: Sandile is the Operations Director whilst Bheki is the Sales Director.

Mission Statement:
We are dedicated to provide, excellent customer service through commitment, trust, leadership, staff development and empowerment, teamwork, respect and exceptional service.

Company Goals
To have a healthy, successful company that is a leader in customer service and that has a loyal customer following.

Objectives
To achieve customers satisfaction by being sensitive to customer needs and complaints. To have a well trained loyal and motivated staff.

 
     
S.M.S General Supplies, Glass & Aluminium 2009
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